As a new Verizon “share everything” member, the great honor of receiving tethering from the iPhone 4/4s for free was bestowed upon me. Problem was, when I went to connect my Windows 7 computer via wifi to the iPhone’s hotspot, it connected but told me there was “no internet access”. I was unable to find any relevant information online, but finally resolved my problem and here’s how.
- If you haven’t used the “Personal Hotspot” before it is likely under “Settings” > “General” > “Cellular” >”Personal Hotspot” (remember, this option will only work on the new ‘share everything plans’ or if you pay $20 for the feature). Turn the Personal Hotspot “On”.
- You will be prompted to either “Turn on Wi-Fi and Bluetooth” or “USB Only”. This tutorial is for Wi-Fi, so choose the first option. Note – the USB mode only works if iTunes is installed on that computer as it contains the necessary drivers needed for this to work.
- Set a Wifi password, ideally something ‘secure’ to prevent others from gaining access without permission.
- Join the network and enter the password on your desktop/laptop.
- If you’re lucky you can now browse the internet; if not here’s how I resolved my issue:
Make sure the iPhone’s wifi network is set to automatically connect and is the highest on the list of wifi network priorities, this can be done by going to: “Control Panel” > “Network and Internet” > “Manage Wireless Networks”.
After this step, click on the “Connections: Wireless Network Connection (___’s iPhone)” (red arrow in the image above). A dialog box will then pop up (shown in the third image below).
Click the “Diagnose” button. Windows then goes through steps to attempt to ‘fix’ the problem, usually resulting in a restart of the wireless adapter which should solve the issue. It may also do some IP address work, it may depend on your system, but whatever the issue it takes care of it automatically.
Still didn’t solve your problem? Leave a comment, or email us directly and we’ll try to assist in any troubleshooting.